bg blur
bg blur

Terms & Conditions

Shape

Terms & Conditions

Hittok Pvt Ltd – Terms and Conditions

Effective Date: January 07, 2022

Welcome to Hittok Pvt Ltd. By making a payment on our website, you agree to the following terms and conditions regarding the use of our payment gateway.

1. Payment Methods

We accept payments through the following methods:

  • Credit Cards (Visa, MasterCard, etc.)

  • Debit Cards

  • UPI

  • Net Banking

  • Wallets (where applicable)

All transactions are processed securely through our third-party payment gateway providers.

2. Currency

All transactions on the Hittok Pvt Ltd website are processed in Indian Rupees (INR) unless otherwise stated.

3. Payment Confirmation

Once your payment is successfully processed, a confirmation email and/or invoice will be sent to your registered email address. If you do not receive confirmation within 24 hours, please contact our support team.

4. Transaction Security

We take the security of your data seriously. All payment information is encrypted and processed through secure SSL-certified payment gateways. We do not store your card or banking details on our servers.

5. Refund and Cancellation Policy

  • Service-Based Payments: Payments made for services are generally non-refundable unless otherwise specified in a service-level agreement (SLA).

  • Product Purchases (if applicable): Refunds for physical/digital products are subject to our Refund Policy.

  • Failed Transactions: In case of a failed transaction where the amount is deducted but service/product is not delivered, the deducted amount will be refunded automatically within 5–7 working days.

6. Payment Disputes

In case of any disputes related to the payment, kindly contact us at:
support@hittok.com

We will investigate and resolve your issue as quickly as possible.

7. Taxes and Invoices

All applicable taxes (GST or others) will be included in the final amount payable. Invoices will be issued to customers post-payment.

8. Modifications to Payment Terms

Hittok Pvt Ltd reserves the right to update or modify these payment terms at any time without prior notice. Changes will be posted on this page with the updated date.